217 views
Junior Reviewer
7 comments
1.0

I know cyber bullying is a problem everywhere on the internet, but it wasn't until I experienced that I fully understood the problem.

I am 61 and normally nothing bothers me. I thought that anything on the internet was a simple matter of ignoring it until the other person

or people got bored and stopped. Then I discovered that isn't what happens. There are people who will continue harassing you even when you

ignore them. In fact the more you ignore them the worse they get.

I joined a public forum called Disqus in 2013. I created what they call a channel called Anecdotes and Absurdities. It was a humor

channel to share amusing stories. Then as a joke I created another channel called Mod Whine. Mod Whine was intended as a facetious

counter to Anecdotes and Absurdities where people could make sarcastic threads about their experiences.

A&A became a popular channel in a very short time. MW was pretty much dormant for several months with less than 200 comments. Then the

first part of Dec. 2014 a member made a thread complaining about unfair moderation. The people being accused of being unfair chose

to attack the person who complained. From that point it became an all out war between the members and moderators. The channel went from

dormant to melt down in less than 48 hours. During this time I was trying to gain control of the situation, but the comments were going up

faster than I could go through them for moderation. The moderators responsible were antagonizing the members with personal attacks and

insults. It reached a point where I would go through 1,000 -2,000 comments, refresh the page and there would be another 1,000 - 2,000.

I became frustrated and threw in the towel telling every one to fight it out among themselves because I was not baysitting grown *** adults.

This made the moderators responsible for initiating the problem angry so they launched a full blown attack on me. Eventually a Disqus employee contacted me and asked if he close the channel down for a week to let tempers settle. I agreed. While the channel was closed to anyone making new threads the previous threads remained active. The moderators took the opportunity to continue attacking members and me.

They also started arguments on other channels about the arguments on MW, then brought those arguments back to MW. When the cool down was over I thought Disqus was going to deal with everyone who had been involved, I was so wrong. I was the only one who was held accountable. Not only was I the only one held accountable, but the moderators continued the attacks on me. This was several times a day every day.

I began looking around the forum and discovered these moderators were bragging about messaging one another to join not only arguments with me, but arguments they had with any member. When I asked a Disqus employee what was going to be done about the attacks on members and the moderators bragging about messaging one another to join the arguments his response was they had been told to stay off of my channels.

So basically as long as they did not harass me on two channels they were free to harass me on any other channel as well as any other

member they wanted to harass.

Eventually I learned that moderators were friends with the Disqus employee. I sent an email to the CEO of Disqus outlining the problem.

Disqus response was to update the same rules that were not being enforced by employees.

This is nothing new. There are pages and pages of these moderators harassing people. Disqus stores all of the conversations and have been told on Disqus as well as in emails what the problem is. So Disqus is well aware of the situation. Disqus chooses to give their social interactions with friends a priority over business and doing their job.

Disqus has a minimum age of 13 so there are people of all ages using the forum. What if it had been a person under 18 who had spent a

month being harassed? It is not a matter of if, but a matter of when, that there will be a serious situation caused by Disqus ignoring the

problem.

Disqus is not a service you want to add to your independent site unless you want to deal from the fallout of their lack of interest in

dealing with problems.

Product or Service Mentioned: Disqus Forum.

Disqus Cons: Very frustrating.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1172425

I have the same problem. Disqus has flagged all my comments as spam but there are other Disqus users that post work-at-home scams, I tried to flag them and even report the user, but Disqus refuses to remove and ban these scammers. They are even aiding and abetting this work-at-home pyramid scheme.

Disqus should be charged with corruption, money laundering, and grand larceny.

Webmasters I beg of you DO NOT USE DISQUS for your blog.

#1156205

I am fairly new to disqus and didn't really get involved until this past week. Sorry to hear about all of this.

I am starting to learn more as I go. Yesterday I got banned from a news site by Lady Checkmark. I was busy making other comments and didn't realize she was threatening to ban me. Anyhow she did and now I find myself banned from all the news network site instead of just ones she moderates.

I think she did this because I disagreed with people whose views she favored.

I thought at first this was interesting and fun. Now, however I will stay with it for now and be more vigilant about what goes on.

#1223778
@PissedConsumer1156205

Breaking News channel is less a problem. Lady C hides behind her religion until she WANTS to break the rules then attack or use language she would not allow buy using nasty word initials.She also influences mods on other channels.

She is not alone in her exploits and Disqus refuses to add an INDEPENDANT review method. Good luck

#1151401

That's exactly what happened to me over the last two days. Even though I stepped away from the conversation, the moderator, JayS, and his vultures continued writing to me and harassing me.

#1172549
@PissedConsumer1151401

JayS is one of the people that has a reputation for harassment. He and his friends constantly target users, yet Disqus ignores complaints about them because the employee responsible for dealing with policy violations is friends with them.

#1238129
@PissedConsumer1151401

I am having the same problem, but not with the same moderator. They have even come here and made a nasty comment on my review. It seems that the moderators are not very nice people.

#1097490

I made a mistake on the date. This started the first part of Dec. 2015

Disqus Reviews

  1. 84 reviews
  2. 13 reviews
  3. 5 reviews
  4. 2 reviews
  5. 7 reviews
Disqus reviews